Privacy Policy

At One Whey, we value your trust and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit or make a purchase from onewhey.in.

By using our website, you agree to the practices described in this policy.

Information We Collect

When you visit or place an order on our website, we may collect the following information:

Personal Information

  • Name

  • Email address

  • Phone number

  • Shipping and billing address

Payment Information

  • Payment details are securely processed by trusted third-party payment gateways

  • We do not store your card or banking details

Technical Information

  • IP address

  • Browser type

  • Device information

  • Pages visited and time spent on the website

How We Use Your Information

We use the collected information to:

  • Process and deliver your orders

  • Communicate order updates and customer support

  • Improve our website, products, and services

  • Send promotional emails or offers (only if you opt in)

  • Prevent fraud and ensure website security

Cookies & Tracking Technologies

We use cookies and similar technologies to:

  • Enhance user experience

  • Remember preferences

  • Analyze website traffic and performance

You can choose to disable cookies through your browser settings, though some features of the site may not function properly.

Data Protection & Security

We take reasonable and appropriate measures to protect your personal information from:

  • Unauthorized access

  • Misuse

  • Disclosure or alteration

All sensitive data is handled through secure systems and trusted service providers.

Sharing of Information

We do not sell or rent your personal data to third parties.

Your information may be shared only with:

  • Shipping partners (for order delivery)

  • Payment gateways (for secure transactions)

  • Legal authorities if required by law

All third parties are obligated to keep your information confidential.

Third-Party Services

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of those sites, and we encourage you to review their privacy policies separately.

Your Rights

You have the right to:

  • Access the personal information we hold about you

  • Request correction or deletion of your data

  • Opt out of marketing communications at any time

To exercise these rights, please contact us using the details below.

Changes to This Policy

One Whey reserves the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page and will take effect immediately upon posting.